leah.saunders
Xplan Expert
3 months ago14th August AMA: We're Leah, Xplan expert, and Rob, IressNet product manager, Ask Us Anything!
If you're aiming to scale, enable client portals, or cut down on admin, reliable datafeeds aren't optional — they're essential.
But are you managing them efficiently?
For example, do you have que...
michael.kitselaar
2 months agoValued Supporter
Hopefully I'm wrong and this functionality already exists but my understanding is that it doesn't (and it would REALLY help with ongoing datafeed management.
- Run a report which combines all datafeed reconciliation issues into a single report? Currently we have to do a run by either the adviser or the vendor, and can't do all at once.
- Either via scheduler or some other means run reconciliation reports on a regular cadence so we can identify day-to-day changes more easily.
- Have datafeed flags visible in Portfolio >Position (beta) screen
- From Reconciliation Summary Screen, the ability to right click an account to open in new tab, so we don't lose the current search screen we have.
- Perform bulk "Set to do not report" for several holdings at a time via the check boxes.
- Add additional filter options, especially considering dates e.g. Provider Balance Date (allow user to set a range), Date Reconciliation Performed (range)
- Add additional Fields to the Reconciliation summary screen (Manual Trades)
- A direct link to the Platform Summary within Iress Community for specific vendors (where available)
- There are times when you try to perform a refresh but no data is available to come through, we really need a notification message that this is the issue. e.g. some closed account, Macquarie CMA transactions more than 2 years old). Currently there is no way of knowing what is happening with your request, it acts like it works but you never get a notification.
- (I suspect this last one is a knowledge gap for me) For closed accounts, the ability to clear these holdings out if the datafeed stops prior to sending this final transaction through
- leah.saunders2 months ago
Xplan Expert
Michael,
Some amazing questions here! Thank you for the effort, but it is not all good news (sorry)
- Datafeed reconciliation- there is no report that does this, simply due to the volumes of data.
- Currently, no, but this is in our future thinking list, so thank you for confirming that we are on the right track!
- Not at the minute, I will provide the feedback to the Portfolio Product managers to have it in their requests. Great idea!
- This is in our development list. May take a little while (sorry)
- Bulk, do not report. Leah will lodge this into the IressNet Product Feedback loop.
- Our recommendation is always that you look to reconcile each day, so this is unlikely to occur
- In the notifications we do say that the issue is likely to be manual trade or date lock. Have a read of this article it may help.
- In relation to the direct link to Platform Summary- we are already planning this!
- If you refresh the account, you should always receive a notification even if there is no data. If you can please provide all of the information to the support team and we can follow up for you.
- Closed accounts. There are very few providers that stop sending data, but look into the Stale Accounts Reports (here is your Stale Accounts Link). This will identify the accounts that have not had data sent in 90 days, and you can opt to close out the accounts.
We will let you know when your items that we have in development become available.
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