AMA: I'm Phil Anderson, GM Policy, Advocacy & Standards at FAAA, Ask Me Anything!
Phil
Always love your work... DBFO, I have to admit I have been on the side lines of it and have seen a rollercoaster of emotion expressed from different commentators / participants ranging from excitement for the potential for real change both for advisers and customers in the early days to some pretty full statements of full disillusionment and disbelief with what has eventuated.
I have several related questions and I am hoping you can make it nice and simple for me to understand.
All I see and hear in advice practices now is pressure on of rising costs to deliver and serve customers, that is leading many practices to reduce/ limit the number of clients that they look after - how do the changes made here reduce these costs and when will the impact be felt.
In the next tranche ( date to be confirmed) what are the changes that will help reduce the cost to serve for those running advice practices. When are these likely to come in effect 2026/2027!
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