Xplan Expert
Advisely ContributorThanks Laura, Any ideas what report type and selections in Xport would need to be to extract this data?
Xplan ExpertHi Luke,
I would try starting with a Tasks data source. Add the columns you need using this first, if there are other key details you need that you can't get from the Tasks data source such as Client Adviser, then you can also add the Entity (child of tasks) data source. Try to limit the number of data sources though as this can often cause issues when there are too many data sources.
Hopefully you can get most of what you need with just these two.
Once you have added your sources and columns, you can refine the threads and/or tasks to search through by clicking the cog icon (data source filters) next to the Tasks data source and completing the fields. This is where you can also set rolling dates (so you can restrict to the last 3 months or the like), and also limit the user groups to search within.
If there are any other hints and tips that anyone would like to share with Luke, please feel free to add to this thread. We would also love to hear about them.
Xplan ExpertHi Luke,
Just an update on the previous reply to you, once Xplan Business Intelligence is launched (currently in pilot), you’ll have access to a self-service analytics tool within Xplan itself, providing integrated datasets and a real-time view of your workflows, making it even easier to build and run reports like this.
