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Industry
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The bleak future of the CSLR

Phil.Anderson's avatar
Phil.Anderson
Icon for Advisely Partner rankAdvisely Partner
4 days ago

The FAAA saw merit in a comprehensive review of what went wrong at Dixon Advisory and why so much money was lost by so many clients. 

As it stands, the largest 10 financial institutions have already paid $203 million into the CSLR for Dixon Advisory claims alone. The advice profession, or whoever else pays the special levy, will need to contribute an extra $100 million plus. A failure generating losses of that scale is enough to warrant a very serious inquiry. 

Additionally, it is important to note that no one has been held accountable for what happened at Dixon Advisory. No one has been successfully prosecuted – no advisers, no executives, no directors. No fine has been paid. 

How is that possible given the scale of client loss? Also important: given that E&P Financial Group transferred all the advisers and 80% of the clients to Evans & Partners without any payment, there are questions that need to be answered in terms of our insolvency regime and phoenixing activity. 

Dixon Advisory is not the only case that has contributed to the cost of the CSLR, but certainly the most significant so far.

The future of the CSLR looks even bleaker. What we have seen with respect to Shield and First Guardian is particularly disturbing; so much money ($1 billion) has been lost by so many clients.

There have clearly been faults at many points along the value chain – asset management, platforms, super funds, research houses, advice licensees, advisers and auditors. This points to material weaknesses in the regulatory regime. 

What happened at Shield and First Guardian should not be possible. We need to ensure that we learn from this and the faults are fixed. 

Equally important is that everyone who has contributed to this loss needs to be held accountable, including making a contribution to the remediation of these clients. This is most likely to happen when a spotlight is put on what has happened and who is at fault. A parliamentary committee could achieve that.

Whilst the FAAA is very disappointed that the Senate Economics Committee Inquiry into Wealth Management Companies has been discontinued, we have certainly not given up hope that another inquiry can’t be launched that will get to the bottom of what has happened. 

Given what we know about Dixon Advisory, United Global Capital, Shield and First Guardian, that is now mandatory. These collapses have caused so much harm to so many people, both financially and otherwise.

The Australian population and superannuation fund members will not accept anything less.

Updated 4 days ago
Version 1.0

7 Comments

  • daniel.parry's avatar
    daniel.parry
    Network Navigator

    Phil 

    Your life in public affairs have taught you realism & pragmatism. I say touché !

    I will find another windmill to tilt at...there are many. We could, perhaps, start another discussion about the life insurance commission disclosure regime? 🤣 

    Thank you for engaging.

  • Phil.Anderson's avatar
    Phil.Anderson
    Icon for Advisely Partner rankAdvisely Partner

    Hi Daniel, before I file this under either C or G, I might make some short further comments. We are now stuck with a scheme of some form. The Parliament will not agree to remove what is seen as a consumer protection. The ultimate reality is that this is now beyond debate and the focus is about the funding.

    In 2019, the Government of the time paid out $30m for all unpaid determinations of FOS for the last 10 years. That set an expectation of a bill of around $3m a year. Of course we feared a black swan event, and we were not to know that we would have five of them in the first year of the scheme. The initial plan was to have a sector cap of $10m. We could probably begrudgingly live with that, however adviser numbers have fallen greatly and the cost has ballooned above any realistic expectation. We might well argue that we should not have a CSLR, however what we are working towards is one that is sustainable. 

  • daniel.parry's avatar
    daniel.parry
    Network Navigator

    Phil  - thank you for responding. Forum postings are not the best place to demonstrate nuance - so I appreciate you giving me the benefit of the doubt in your response to my comments.

    The one comment I can make briefly and succinctly - is I wonder if we disagree about the CSLR? My view is that the underlying premise behind the entire scheme is wrong. My belief is the scheme shouldn't exist not that its funding model is wrong. 

    I will rely on an analogy - would our friends at TAL take on a(n unlimited) risk without first underwriting the risk? Or would my PI insurer? 

    What the CSLR does is to effectively make the financial planner act as "a Name" at Lloyds - but without an Underwriter to help them assess the risk, or the ability to refuse an acceptable risk.  The CLSR acts to accept risks in the same way an insurance company does or a friendly society used to - but if the CLSR was an insurance company then the risk is transferred to an incorporated entity where the shareholders accept the potential liabilities or if the CSLR was an old-fashioned friendly society - like co-operative the risk accepted is limited to the extent of the pool of capital available - but it's not. It combines the worse features of both structures. So, in effect, the CSLR exposes "the Names" behind the scheme (the decent financial planner) to the moral hazard of unassessed insureds.

    BTW, on a human level, of course, I care about the people facing ruin. It is simply I am sure if you ask The Government (any of them!) financial planners were responsible for the Punic Wars, the loss of the British Empire, and for any & all the Collingwood Grand Final victories.  I know we agree that "we" need to stop the poor treatment of the financial planner by Governments that use them to fund what they feel are "community obligations".  

    TL/DR ? The CSLR is fundamentally flawed because of the existence of the unavoidable moral hazard placed on the scheme because it covers everybody without assessment. 

    Phil - you don't need to respond. You can file this conversation under either C for crank or G for grumpy. 

  • daniel.parry's avatar
    daniel.parry
    Network Navigator

    Phil

    I am a terrible driver...I speed down my suburban street; I run every amber light; my car is barely road worthy; and I care not a whit for other road users. 

    My wife and my children conversely are all excellent drivers - they never speed down any street; never cross any amber light; and they care deeply for other road users.

    If in my haste to get to the pub (my other failing) I had run over one of the effected Dixon clients with my car outside their house...would Society expect that my wife, my family, or the neighbours in my street contribute to the compensation due to the Dixon client's family?  Or would they recognise my family's blemish free driving record? And pity them for being related to a scrouge of the roads?

    Would Society expect that my local council place a levy on the council rates applicable to properties in my suburb, or my street, to compensate the client's family? Or would Society expect that I, and I alone, be punished? 

    If I had fled the scene of the accident would that change?  Would Society's view change? Would they say to my family "You share his surname - you can pay his dues and spend his time in prison?" 

    I think not.

    To extend the metaphor to breaking point, therefore I am not sure why "the neighbours" are being asked to contribute (as the primary and only source of funds) for someone else metaphorically "running over" that client's wealth.

    The system, as it is, represents capitalism for any profits and socialism for any losses. The CLSR, as it stands, promotes moral hazard. Dixon Advisory could (and did) recommend packaged elephant poo as the elixir for financial health knowing that if didn't work everyone else would pay.

    And we are...

    • Phil.Anderson's avatar
      Phil.Anderson
      Icon for Advisely Partner rankAdvisely Partner

      Hi Daniel, Thanks for your comment. I think I understand your point, although you have certainly driven me down the garden path. Obviously, with the CSLR, we are stuck in a regime where the good advisers pay for the mistakes of a very few, who do the wrong thing. It is worse because we might end out paying for the mistakes of other sectors such as fund managers, rating houses and super funds, if the Shield and First Guardian matters turned out the wrong way. That is why we are closely watching the actions of ASIC in seeking to get the super fund trustees to pay for Shield and First Guardian before it even lands in the CSLR.

      No one is denying that there are flaws in the design of the CSLR. In the absence of the CSLR, there would be calls for a solution to fix the  plight of the Shield and First Guardian clients. The reality is that these matters have done damage to consumer trust in financial services more broadly. Things need to change to reduce the risk of this happening again in the future.

      In your example, it would probably be your CTP cover that would pick up the cost of compensation for the person who you ran down, however if you had no insurance, they could come after you, which would ultimately have a flow on consequence for your family, if you had to sell the house to pay the court awarded damages.  You have put a lot of thought into this. I think finding analogies to demonstrate how unfair the funding of the CSLR is, can be a good way to make the point that we are seeking to make. Thanks.

  • Phil.Anderson's avatar
    Phil.Anderson
    Icon for Advisely Partner rankAdvisely Partner

    The recent action by ASIC against Equity Trustees and media suggestions of negotiations with Macquarie around client remediation paint a picture that others will be forced to contribute to the cost of Shield and First Guardian. That is a good thing, however we need to know how these collapses were even possible and what needs to change to avoid the risk of it happening in the future.

    • paul.tynan4's avatar
      paul.tynan4
      Network Navigator

      The regulators ask a lot of licensed MIS's and funds. Where is their responsibility? Financial advisers will fork out - by my estimates, for $21 mill this year through adviser levies (I am happy to be corrected) when they have absolutely no financial interests in these failed entities. Regulators! Regulate. AFCA complaints shows financial adviser complaints at a low % of total complaints and high level of positive resolution but we carry this burden for product/service failures we don't cause. My opinion only.

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