Fraser.Jack's avatar
Fraser.Jack
Icon for Advisely Partner rankAdvisely Partner
10 months ago

Human behaviours in the digital world should reflect what we do physically in the analog world.

What I mean by that is in a physical sense, we would all bend over backwards to help our clients and keep them safe, but so often, those behaviours are not reflected in the digital world of protecting clients' data.

It's fair to say it's not intentional; we don't know what we don't know. But what we do know, is it is a recognised unknown, so we should take the time to find out what you and your team can do. 

Episode 6 of the CPD Masterclass covers a few of these unknowns, but the list is long and requires a bit more time to change habits, behaviours, and culture. 

What are your analogies for helping your team understand the seriousness of protecting your client's data?

Don't forget to check out Episode Six and get your CPD!

Episode 6: Sizing up cyber risk | Advisely

 

 

 

practice management
technology

4 Replies

  • rainier.reyes's avatar
    rainier.reyes
    Icon for Advisely Team rankAdvisely Team
    10 months ago

    This is such a great discussion thread Fraser.Jack !

    In the 'real' world, we go above and beyond to protect our clients, but in the digital world, it’s easy for those same behaviours to slip through the cracks—often because we just don’t know what we don’t know.

    I really liked the letterbox analogy you gave MatthewComan in Episode 6 of the CPD Masterclass—it’s such a simple but powerful way to explain the importance of protecting client data. Would you leave someone’s private mail in an unlocked letterbox? Probably not. So why treat digital information any differently? It’s a great way to reframe the conversation.

    I can't wait to hear how others have used analogies or strategies to help the team understand the seriousness of cybersecurity. As practice principals and advisers, I'm sure this something you keep top of mind constantly, deborah.kent mat.tenison3 jenny.brown conrad anne.graham .

    • anne.graham's avatar
      anne.graham
      Icon for Advisely Board rankAdvisely Board
      9 months ago

      I don't have a particular analogy rainier.reyes and Fraser.Jack  but the letterbox analogy is effective. I just keep reminding the team and our clients of real life examples of cyber risks and who can go past the case of the automatic dog feeder from China? 

      • rainier.reyes's avatar
        rainier.reyes
        Icon for Advisely Team rankAdvisely Team
        9 months ago

        It's one of my favourite stories of yours anne.graham , and definitely in the running for headline of the year! For those who haven't read it, check it out here.

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