practice management
27 TopicsWhat's your focus for 2025?
In my latest blog here, I share from experience that the most successful advice businesses have a clear vision—one that isn’t just understood by leadership, but by the whole team. When everyone knows where the business is headed and how their role contributes, momentum builds. 👉 What’s one key focus for your advice practice this year? 👉 How are you getting your team on board with your vision? Keen to hear everyone's perspective!57Views2likes4CommentsHow do you nurture a PY adviser's growth?
I recently shared in a blog here the importance of developing a strong Professional Year (PY) adviser program—from setting clear expectations to encouraging a true sense of ownership over their work. I’d love to hear how everyone is putting these ideas into practice. What’s been your biggest success in mentoring a PY adviser? How do you handle challenges like balancing oversight with giving the freedom to learn? What advice would you give to someone just beginning to work with a new PY adviser? What's been a barrier for you in taking on a PY adviser? I would also love to hear from PY advisers too and your first-hand experience of going through the program! It would be great to swap strategies, share stories, and help each other shape the next generation of our profession. It was a learning curve for us, especially as we are a virtual office, I'd love to see more growth in PY's, so happy to help if I can.25Views2likes1CommentHuman behaviours in the digital world should reflect what we do physically in the analog world.
What I mean by that is in a physical sense, we would all bend over backwards to help our clients and keep them safe, but so often, those behaviours are not reflected in the digital world of protecting clients' data. It's fair to say it's not intentional; we don't know what we don't know. But what we do know, is it is a recognised unknown, so we should take the time to find out what you and your team can do. Episode 6 of the CPD Masterclass covers a few of these unknowns, but the list is long and requires a bit more time to change habits, behaviours, and culture. What are your analogies for helping your team understand the seriousness of protecting your client's data? Don't forget to check out Episode Six and get your CPD! Episode 6: Sizing up cyber risk | Advisely44Views3likes4CommentsAre all the advisers in your practice on the same page?
Have you tuned in to episode 4 of the Advisely Growth Masterclass series? If not, I highly encourage you to check out the episode here. In the episode, the Twomeys leaders take some time out with rod at Business Health to make sure they’re aligned in their vision for the business. This is a live thread to discuss all things relating to episode 4 so please share your thoughts! Here are some questions to get you started: What did you think and what did you learn from the episode? Are all the advisers in your practice on the same page? When you consider that the average advice firm earns $3,850 per client and $6,055 for the most profitable firms, do you think you have your charging clients appropriately according to the value you bring? Do you have any questions for rod Tony.Stephens Terry-Bell from Business Health?15Views2likes0CommentsHave you seen episode 1 of the Growth Masterclass?
Have you tuned in to episode 1 of our new Advisely Growth Masterclass series? If not, I highly encourage you to check out the first episode here. In the episode, the team at Twomeys embarks on a transformational journey to scale up as they prepare to take on more clients. Principal MatthewComan sits down with rod at Business Health to uncover the health of the business and the foundations needed to realise their ambitious plans. This is a live thread to discuss all things relating to episode 1, so we would love to know: What did you think? What did you learn? Do you have any questions for rod , Tony.Stephens and Terry-Bell from Business Health? Can't wait to hear your thoughts!110Views3likes7CommentsAsk an Expert: We helped an advice practice map out their entire review process, ask us anything!
Have you tuned in to episode 2 of the new Advisely Growth Masterclass series? If not, I highly encourage you to check out the second episode here. To achieve the efficiencies and scale needed to safely grow their business, Twomeys had to make some big back-office decisions. In this episode, the Tangelo team help them systemise their advice processes whilst factoring in compliance requirements and navigate potential risk. This is a live thread to discuss all things relating to episode 2, so we would love to know: What did you think? What did you learn? Do you have any questions for us? Leave them down below and tag us Tangelo Can't wait to hear your thoughts!89Views2likes0CommentsHow to force completion of specific fields as a thread outcome?
Hi Everyone, Can you please assist me in finding out how to force specific field completion as an outcome on a thread I'm trying to test the screen below as outcomes and I can't quickly see how this works it does not appear to do anything? Thanks in advance!75Views1like5CommentsFalling into Advice
Question: Who has had a great experience in the last couple of years, that they would like to shar, bringing on a new adviser from another career, location, education back ground? Why? We are now talking to a diverse range of ‘future advisers’ from all types of backgrounds including the undergraduates university cohort Striver is known for. ‘Falling into Advice’ is part of the fabric of what has got the profession to where it is today.52Views2likes2CommentsWhat is your number 1 requirement when it comes to managing Client Correspondence?
There is no shortage of correspondence and communications between an Advice Practice and their Client. This can come direct from the client, from their accountant, from fund managers not to mention the correspondence created internally within your business. When it comes to managing these documents, there are many schools of thought around 'how to store' and 'where to store' this correspondance. From CRM solutions to Cloud Storage to internal servers to paper! So many factors need to be considered such as ease-of-access, security, cost to the business, and protection from theft or loss. When it comes to managing your client correspondence, what is your number 1 requirement (or top 3 if you can't narrow it down) and what drove you to pick your current method?129Views2likes4CommentsCreating your vibe
You need one thing above everything else, to create a vibe which is genuine and personal for your clients – you must truly know your clients. Unfortunately, it’s our experience that very few practices are taking full advantage of their CRM functionality to capture the information they need to create that key personal, relationship building information. And, even if it’s being collected at the onboarding stage, few practices deliberately maintain this information. Simple info such as their children’ names (and their occupation or education level), details of the client’s preference for morning or evening meetings, coffee or tea, in-person or virtual meetings, wine or the ballet or both (will allow you to provide interesting content for your communications, plan events which appeal and so on), what the client is planning to do once the retire, when’s their next major holiday and so on. In other words - the ‘life stuff’. What info do you collect (and maintain) to build meaningful, long term relationships with your clients?46Views4likes2Comments