Let's talk file notes.
A necessary evil indeed Tamara.Morey - interesting to see what everyone is doing out there, especially since there seems to be a growing AI presence in this space.
deborah.kent jenny.brown anne.graham mat.tenison3 - would love to know what you're doing, and if you found yourself more efficient tackling file notes one way or the other!
- mat.tenison32 years ago
Advisely Board
Hi Tamara-Morey, a great question and such a time consuming part of the process! I was recording notes and sending to my adminstrator to transcribe, however this is still very inefficient. The last 6 months I've started transcribing to a word document, then copying to the xplan file (still too many steps!). I'm pretty sure there's a way to do it straight into xplan, so if anyone knows how to do this I'd be very appreciative! I think the next step in our journey is to start recording/transcribing online meetings and have AI summarise for the file. I've been hearing a lot about this and sounds like a very efficient way of doing things. Again, if anyone is doing this already, I'd love to hear how it's going and the mechanics behind it? Also, is there an alternative to this for face to face meetings?
- Tamara.Morey2 years ago
Advisely Partner
Hi mat.tenison3 check out this recent discussion about transcribing straight into Xplan. It seems to work well in some areas, but not in others (yet).
I know that some practices who are recording online meetings do the same thing for face to face. They set up a laptop with video chat and record the live meeting. I think this is a great option to record the client consent and confirm understanding. I don't know that AI is developed enough to produce a transcribed file note in the manner we might like to see it (and able to interpret industry jargon etc), but I'm sure there are still some efficiencies to be achieved with the right software.
Welcome to the Advisely forums!
This is where financial advice professionals from all walks of life come together to share knowledge, swap ideas, solve problems, and talk all things growth and efficiency.
Here are some tips when posting in the forums:
- Be respectful and courteous to fellow members
- If a reply helped you, mark it as a solution so other users can find it easily
- Take a moment to read through our Community Guidelines
- For Xplan support issues, it's best to raise a ticket in Iress Connect first. You can also search the discussions for posts about the same issue first before starting a new thread.
- Keep an eye out for our 'Ask me anything (AMA)' threads – these are live text-based Q&As with industry and Xplan experts during a set period of time. Find out when the next one is happening here.
- Don’t be shy! You don’t need to be an expert to help someone out. Many users are looking for practical advice, shared experiences, or just a fresh perspective
- Introduce yourself and meet other members here!
We’re glad you’re here – see you around! 😁
Recent Discussions
🤓 Xplan Hint: Tracking Super Contributions
Did you know that there is an element that summarises Super Contributions. It gives you a clear and consolidated view of your client's superannuation contributions, making tracking and compliance ea...andrew.wilson.07 days agoXplan Expert43Views1like0Comments

