edward.wilmoth
4 months agoVisiting Enthusiast
Xplan Case Benchmarks - Outcome of task
Hi, we have set up our case benchmarks but not all of them can be automated or we have chosen not to automate some and require the adviser/paraplanner/admin/compliance staff member to go and link cer...
courtney.youngblutt
Iress Contributor
3 months agoHi edward.wilmoth, I love that you are looking to automate and not settling for unnecessary manual steps in a process!
You can have a task outcome that automatically takes the user to the case benchmark page - select the Go To A Page outcome then select the location of your case element on the interface.
Let me know though if this is not what you were after. 🙂
edward.wilmoth
3 months agoVisiting Enthusiast
But does this just take the user to the list of cases for that client or actually into the case the thread is linked to?
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