edward.wilmoth
5 months agoVisiting Enthusiast
Xplan Case Benchmarks - Outcome of task
Hi, we have set up our case benchmarks but not all of them can be automated or we have chosen not to automate some and require the adviser/paraplanner/admin/compliance staff member to go and link cer...
edward.wilmoth
5 months agoVisiting Enthusiast
But does this just take the user to the list of cases for that client or actually into the case the thread is linked to?
courtney.youngblutt
Iress Contributor
2 months agoedward.wilmoth - I'm so sorry, I'm not sure how I missed this. Better late than never....
You are right (as I'm sure you've already discovered) my suggestion will take the user to the list of cases for that client - they still need to open it and link the benchmarks. The list will only show open cases though, so it is easy to identify which case still has benchmarks open.
Recent Discussions
🤓 Xplan Hint: Client Hub - your one-stop-shop for client activity
Did you know the Xplan Client Hub is essentially a one-stop-shop for all client activity? Centralise the way you work and stop navigating between screens, the Client Hub should be your go-to page f...courtney.youngblutt4 days agoIress Contributor7Views1like0CommentsThe Meeting System Myth: Why Structure Beats Style Every Time
A well-run financial planning business doesn’t just deliver advice – it delivers it predictably. Inconsistency across key meetings – the Initial Appointment, the Statement of Advice Presentation, or ...marklewin16 days agoValued Supporter16Views3likes0CommentsForm type Checklist in Notes for ongoing use?
Hi All, Has anyone set up or created a form type document in Xplan notes. I have used Note Templates before and am aware I can use a table. Or a merge output however we don't want to re-tick opt...sarah.burke386 days agoActive Interactor59Views1like2CommentsThe Offshoring Blind Spot: How Poor Systems Cripple Profitability
Australia is experiencing a unique mismatch: adviser head-count has fallen by roughly 40 % since 2019, yet the pool of advice-seeking households keeps growing as 3.6 million baby-boomers move deeper ...marklewin16 days agoValued Supporter50Views3likes2Comments