xplan
31 TopicsAI File Note Summaries - Future Xplan Feature??
I've used a number of AI file note summary tools built by Australian businesses that have been great, extremely time efficient and accurate, the likes of Claras.ai & Paradino. What is the likelihood that Xplan would consider adding an AI recording feature in Xplan in the file note section that transcribes and summarises file notes We constantly talk about efficiencies and how to add value and improve the adviser experience, and I have found this to be one of the best additions I have made to our business.227Views7likes9CommentsHow do we challenge ourselves?
We’re a group of 3 practices operating under a single license, all are XPlan based. We would consider ourselves ‘pretty good’ users of XPlan. How do we learn what we don’t know? Challenge ourselves to be better users by leveraging functionality to the maximum extent possible and delivering more value for our investment? Is there a forum (either online or in person) we can join or tap into to meet like minded practices?271Views6likes14CommentsHow to code birthday greetings in XPLAN
Hi Everyone, we are looking for assistance in coding the birthday email for clients. We need help with setting up coding so that the birthday greeting shows only the client who is celebrating their birthday on that day. Currently, the coding is showing both the client and their partner names in the email template that goes out to the client. We want to edit the coding so that it only shows either the client name or the partner name. Can anyone help us with tips on how to edit the coding to achieve the above result? Thanks!Resolved341Views5likes14CommentsXplan Tasks: Cut-off time
Hi everyone! First time posting here :) Just wondering if there is a way to automatically add one day to a due date if the task was activated after business hours? For example, if a Prepare Plan task was completed by an adviser after 5pm on Monday, the Peer review task (which has a due date condition of 3 business days after activated) will now be due on Friday instead of Thursday? At the moment, we have to manually adjust the due dates for these scenarios. Any ideas, Anonymous ?109Views4likes4Comments🤓Xplan Hint: Speed up with Xtools+ scenario templates
Did you know you can create your own Xtools+ scenario templates—complete with assumptions, strategies, and even custom labels—ready to apply to multiple clients in seconds? If you find yourself building the same types of scenarios in Xtools+ (think: super contributions, pension strategies, or asset sell-down sequences), you don’t need to start from scratch every time. By saving a well-constructed client model as a scenario template, you can reapply that structure to new clients with minimal adjustments. Templates can retain: Income and asset structures Strategic assumptions Modelling (like contributions, drawdowns commencing an Account Based Pension) Why is this helpful? It standardises how your team models advice, improves turnaround time for strategy reviews, and reduces input errors. It’s especially powerful for practices working at scale or those who want to embed best-practice scenario logic. Create a scenario once, use “Save As Template,” and next time you start a new Xtools+ scenario, select your saved template. You’ll be surprised how much time this can save. Jump into Xtools+, build your most-used scenario, and save it as a template. Then try applying it to a different client—see how fast you can go! And if you’re not sure where to start, head to the Iress Community for examples and a step-by-step guide. You can get more information here Iress Community - XTOOL Scenario Templates84Views4likes3Comments🤓Xplan Hint: Set your landing page
Did you know you can set your own landing page in Xplan? Why? Save time by being automatically directed to the page that you use the most, everyday. Using a landing page automatically directs your eye to what's most important to you in your role. How? Select preferences from below your name; Navigate to General; Select from the options available in the “Start Page After Login” drop down menu...you’re all done. As easy as that. But, check your site and capabilities, because some sites might restrict what you can do and see. Now when you login to your Xplan site, you will be automatically taken to the page you use the most. You can read more about other ways to customise your preferences here: Micro Learn - User Preferences.96Views4likes2CommentsAdvice Request Best Practice
What is seen as the best practice for advisors sending through a request for advice to be prepared to the paraplanning team? I can think of some ways using cases to have a task where the advisor completes templated notes, but most businesses that I've seen the requests are still sent via email to the paraplanning manager/senior paraplanner who then delegates the work. I imagine a wizard could be used too, but ideally we want the process to be straight forward, including detail on strategy and product recs (or considerations). I'm curious as to what works well for both new advice requests as well as SoAA/RoA processes.298Views3likes7Comments🤓 Xplan Hint: Don’t get caught with your pants down with IressID
Did you know that IressID is coming? You may have seen the emails and messages already, but in case you haven’t, make sure to read on as this will affect every user. IressID is a centralised identity management system that provides secure, streamlined access across Iress products. What this means for you is that you’ll be able to easily login to Xplan, Community, and Learning Centre using the same ID, and with more security of your access and data. If you have an Xplan login, this will switch over to logging in via IressID. IressID will be rolled out to all sites progressively over the course of 2025, so you will need to make sure you’re prepared, or you might find yourself locked out of Xplan! Everything you need to know is in this Community guide. Please take the 5 minutes to read this guide to save yourself any angst once IressID goes live on your site. As always, our Service Desk team via Iress Connect is ready to help if you have any trouble with the instructions! NB: If your site is IressID ready, you’ll see a banner saying "Iress ID is coming to your Xplan site this week" pop up in Xplan. Otherwise, each Xplan user will be notified closer to the date when your site is scheduled to roll out.128Views3likes2Comments🤓 Xplan Hint: Auto reassign tasks
Did you know you can have Xplan automatically reassign tasks to another team member when someone goes on leave? Why? Be confident that tasks are not falling through the cracks when someone goes on leave. Save time not having to monitor a second person’s task list when they are away. The perfect tool for when your workflows auto-allocate tasks to specific role types. How? Select preferences from below your name, Navigate to Tasks, then Auto reassign Add in from whom to whom and for when….you’re all done. As easy as that. Any tasks that get assigned to the person on leave during the time they are on leave will now auto assign to the nominated team member. Pro Tip: Auto reassign works for new tasks only - remember to allocate any tasks already active to other team members before you head off on leave. You can read more about other ways to reassign Tasks here: Task Administration78Views3likes1Comment