jenny.brown's avatar
jenny.brown
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2 years ago

Virtual office, what are your thoughts?

Back in 2020, we were forced to close our office due to Covid and the many lockdowns that Melbourne had.  We quickly had to mobilised the team of 10 at that time to work from home, fortunately we pre...
advice servicing
client engagement
clients
practice management
primrose.foster's avatar
primrose.foster
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2 years ago

Thanks so much jenny.brown for sharing your experience with going virtual, the how/ why and the impact it has made to your business. Can't wait to hear more perspectives on this.

 deborah.kent

jenny.brown's avatar
jenny.brown
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2 years ago

Yes it's certainly made us re-think how we work, how we schedule in person appointments to ensure we don't waste time travelling and it keeps meetings a lot tighter and on track.
One thing we were concerned about was how working remotely could change the relationship dynamics with both new and existing clients, we've worked hard on this and found that our relationships haven't changed, an clinets really enjoy the more frequent catch ups.

  • deborah.kent's avatar
    deborah.kent
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    2 years ago

    Great topic to raise, as you know I have taken a leaf out of your book and we are now fully virtual we still have a serviced office presence for booking offices and boardrooms if necessary.  We are finding it fantastic its working really well and we are freeing up capital to look at staffing and tech.  Thanks Jen for your leadership in this way of working

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